Shipping policy

Shipping Policy

At Skipper Packs, we are committed to delivering your orders safely, efficiently, and on time. Please read our shipping policy carefully before placing an order.

Domestic Shipping Policy

Order Processing

All orders are processed within 1–2 business days after order confirmation and payment verification.
Orders are processed from Monday to Saturday, excluding Sundays and public holidays.
During peak seasons or promotional periods, order processing may take slightly longer. If there is a significant delay, our team will notify you via email or phone.

Shipping Charges

Shipping charges, if applicable, are calculated based on the product type, order quantity, delivery location, and total order value.
Any applicable shipping charges will be displayed clearly during checkout before payment confirmation.

Delivery Timeline

Orders are typically delivered within 2–7 business days from the date of dispatch, depending on your delivery location and courier partner.
Delivery timelines may vary for remote locations or due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details. Tracking information is generally activated within 24 hours after dispatch.

Delivery Coverage

We deliver across most serviceable locations in India. Delivery availability depends on your PIN code and courier service coverage. You can verify serviceability by entering your PIN code during checkout.

Damaged or Lost Shipments

If your order is received in a damaged condition or appears to be lost during transit, please contact our customer support team within 48 hours of delivery. Retain the original packaging and damaged product to help us investigate and resolve your claim promptly.

Incorrect Shipping Address

Customers are requested to provide complete and accurate shipping details while placing an order. Skipper Packs will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.